Terms of service
Terms of Service
Overview
Welcome to MLGG’S™.
These Terms of Service (“Terms”) govern your access to and use of our website, products, services, content, features, and tools operated by MLGG’S™ (“we,” “us,” or “our”).
By visiting our website, browsing our store, placing an order, or using any part of our services, you agree to be bound by these Terms, together with our Privacy Policy, Shipping Policy, and Refund Policy.
If you do not agree to these Terms, please do not use our website or purchase from our store.
1. Online Store Terms
By using this website, you confirm that you are at least the age of majority in your state, province, or country of residence, or that you have given consent for any minor dependents to use this website under your responsibility.
You agree not to use our products, website, or services for any unlawful or unauthorized purpose.
You must not transmit viruses, malware, harmful code, or attempt to interfere with the security or operation of our website.
Violation of these Terms may result in termination of your access to our services.
2. Our Products
MLGG’S™ offers home comfort, clean-air, relaxation, and wellness-related products designed to help create a cleaner, calmer, and more comfortable environment.
We make every effort to display product descriptions, images, colors, features, specifications, and pricing as accurately as possible.
However, product colors, appearance, size perception, and details may vary slightly depending on your screen settings, device display, lighting, manufacturing updates, or supplier improvements.
We reserve the right to update, modify, improve, discontinue, or limit any product at any time without prior notice.
Product descriptions are provided for general informational purposes and should not be interpreted as medical, health, or professional advice.
3. Health and Wellness Disclaimer
Our products are designed to support everyday comfort, relaxation, air freshness, and home wellness.
MLGG’S™ products are not medical devices and are not intended to diagnose, treat, cure, or prevent any disease, allergy, respiratory condition, sleep disorder, or medical condition.
Any statements related to comfort, air quality, sleep environment, relaxation, or wellness are general lifestyle descriptions only.
If you have a medical condition, respiratory concern, allergy, sleep disorder, or other health-related issue, please consult a qualified healthcare professional before relying on any product.
4. Orders and Order Acceptance
When you place an order on our website, you are making an offer to purchase the selected products.
We reserve the right to accept or decline your order for any reason, including but not limited to suspected fraud, product unavailability, pricing errors, payment issues, shipping restrictions, or incorrect customer information.
Your order is not confirmed until payment is successfully processed and you receive an order confirmation.
Please review your order information carefully before submitting your order, including product selection, quantity, shipping address, contact information, and payment details.
Once an order has been processed or shipped, we may be unable to cancel or modify it.
5. Prices, Payments, and Billing
All prices are listed in the currency displayed at checkout.
Prices, discounts, promotions, product availability, and shipping fees may change at any time without notice.
The final price charged will be shown at checkout before you complete your purchase.
You agree to provide current, complete, and accurate billing, shipping, and payment information.
By submitting payment information, you represent that you are authorized to use the selected payment method and authorize us or our payment processors to charge the total amount of your order.
We are not responsible for charges caused by incorrect payment information, bank fees, currency conversion fees, or payment provider fees.
6. Shipping and Delivery
Orders are typically processed within the timeframe stated in our Shipping Policy.
Estimated delivery times are provided for convenience and are not guaranteed. Shipping times may vary due to carrier delays, customs processing, incorrect shipping information, weather conditions, high-volume periods, or events outside our control.
For U.S. orders, estimated shipping time is usually 7–15 business days after processing, unless otherwise stated.
Please ensure your shipping address is complete and accurate before placing your order. We are not responsible for delays, failed delivery, or lost packages caused by incorrect or incomplete shipping information.
If your package is delayed, damaged, defective, or appears to be lost, please contact us and we will review the issue according to our Shipping Policy and Refund Policy.
7. Returns, Refunds, and Defective Items
Returns, refunds, replacements, and order issue support are handled according to our Refund Policy.
We may offer support for damaged, defective, incorrect, missing, or delivery-problem orders when the issue meets our policy requirements.
To help us review an issue, you may be required to provide:
- Your order number
- Clear photos or videos of the issue
- Photos of damaged packaging, if applicable
- A short description of the problem
- Any relevant delivery or carrier information
Products must not be returned without contacting us first and receiving return instructions when applicable.
We do not guarantee refunds or replacements for issues caused by incorrect address details, refused delivery, failure to collect a package, customer misuse, normal wear, accidental damage, or claims submitted outside the applicable review window.
8. Product Use and Safety
You agree to use all products only as intended and according to any instructions, warnings, labels, or user manuals provided.
For air purifiers, filters, aromatherapy products, essential oils, white noise machines, sleep masks, and related items:
- Keep products away from children unless supervised by an adult.
- Do not use damaged electrical products or cables.
- Do not place liquids inside electrical products unless the product instructions clearly allow it.
- Do not apply essential oils directly to skin unless specifically labeled for that use.
- Do not ingest essential oils.
- Keep essential oils away from eyes, children, and pets unless confirmed safe by a qualified professional.
- Use electrical products only with compatible power sources.
MLGG’S™ is not responsible for damage, injury, irritation, loss, or misuse caused by failure to follow product instructions, improper use, unauthorized modification, or use outside the product’s intended purpose.
9. Accuracy of Information
We work to keep our website accurate, current, and complete.
However, our website may occasionally contain typographical errors, inaccuracies, omissions, incorrect prices, outdated product details, incorrect availability, or shipping-related errors.
We reserve the right to correct errors, update information, change pricing, cancel orders, or modify product details at any time without prior notice, including after an order has been submitted.
If an order is canceled due to an error or unavailability, we will notify you and issue any applicable refund.
10. Promotions and Discounts
From time to time, we may offer discounts, bundles, promotional codes, limited-time offers, or special deals.
Promotions may be subject to separate terms, expiration dates, product exclusions, order limits, or availability restrictions.
We reserve the right to modify, suspend, or cancel any promotion at any time.
Discounts may not be combined unless clearly stated.
11. Third-Party Services and Shopify
Our store is powered by Shopify, which helps us provide our online store, checkout, payments, hosting, and related services.
Your use of our store may involve services provided by Shopify, payment processors, shipping providers, analytics services, marketing tools, and other third parties.
We are not responsible for third-party websites, services, platforms, payment providers, carrier systems, or external links that are not controlled by us.
Any purchases made through our store are made directly with MLGG’S™, not Shopify. Shopify is not responsible for any product, sale, delivery, return, refund, injury, damage, or loss related to your purchase from MLGG’S™.
12. Privacy
Your use of our website and services is also governed by our Privacy Policy.
By using our website or placing an order, you acknowledge that your personal information may be collected, processed, and shared as described in our Privacy Policy, including with Shopify, payment providers, shipping providers, analytics tools, marketing services, and other service providers needed to operate our store.
Please review our Privacy Policy before using our website or placing an order.
13. User Feedback, Reviews, and Content
If you submit reviews, photos, videos, comments, messages, suggestions, testimonials, or other content to us, you grant MLGG’S™ a worldwide, royalty-free, non-exclusive, transferable license to use, reproduce, publish, display, distribute, edit, and promote that content for business, marketing, website, and advertising purposes.
You confirm that any content you submit is accurate, lawful, your own original content, and does not violate the rights of any third party.
We may edit, remove, refuse, or moderate reviews or submissions that are false, misleading, offensive, unlawful, abusive, spam-like, or unrelated to our products.
You may not submit fake reviews, misleading claims, harmful content, or content that violates another person’s privacy or intellectual property rights.
14. Intellectual Property
All content on our website, including text, images, graphics, logos, product names, designs, videos, icons, layouts, slogans, branding, and website design, is owned by or licensed to MLGG’S™ and is protected by intellectual property laws.
You may not copy, reproduce, modify, distribute, sell, exploit, download, republish, or use any part of our website or brand materials without our prior written permission.
The name MLGG’S™, our logos, product names, slogans, and brand elements may not be used without our permission.
15. Prohibited Uses
You may not use our website, products, or services:
- For unlawful, fraudulent, abusive, or harmful purposes
- To violate any law, regulation, or third-party right
- To submit false or misleading information
- To interfere with website security or operation
- To upload viruses, malware, or harmful code
- To scrape, copy, harvest, or extract website data without permission
- To impersonate another person or entity
- To spam, phish, abuse, harass, defame, or harm others
- To resell products commercially without written permission
- To misuse our products in a way that may cause harm or damage
We reserve the right to block, restrict, cancel orders, or terminate access if we believe these Terms have been violated.
16. Limitation of Liability
To the fullest extent permitted by law, MLGG’S™, its owners, employees, partners, suppliers, service providers, contractors, affiliates, and licensors shall not be liable for any indirect, incidental, special, consequential, punitive, or similar damages arising from your use of our website, services, or products.
This includes, but is not limited to, loss of profits, loss of revenue, loss of data, replacement costs, delays, product misuse, website errors, third-party service issues, shipping delays, carrier problems, or reliance on website information.
Our total liability for any claim related to an order shall not exceed the amount you paid for the specific product giving rise to the claim, unless otherwise required by law.
Some jurisdictions do not allow certain limitations of liability, so some limitations may not apply to you.
17. Disclaimer of Warranties
Except where expressly stated in our policies or required by law, our website, services, and products are provided “as is” and “as available.”
We do not guarantee that:
- Our website will be uninterrupted, secure, or error-free
- Product results will meet every customer’s personal expectations
- Product colors or appearance will match every screen exactly
- Delivery will occur by a guaranteed date
- Product use will produce medical, health, or guaranteed wellness outcomes
Any product support, replacement, or refund rights are governed by our Refund Policy, Shipping Policy, and applicable law.
18. Indemnification
You agree to indemnify, defend, and hold harmless MLGG’S™, Shopify, and our partners, owners, employees, affiliates, service providers, suppliers, and licensors from any claims, losses, damages, liabilities, expenses, or legal fees arising from:
- Your breach of these Terms
- Your misuse of our website or products
- Your violation of any law or third-party right
- Your false, inaccurate, or misleading information
- Your submitted content or feedback
19. Termination
We may suspend, restrict, or terminate your access to our website or services at any time if we believe you have violated these Terms or used our website in a harmful, unlawful, or abusive manner.
Any obligations or liabilities incurred before termination will survive termination.
20. Severability
If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will continue in full force and effect.
21. Waiver
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.
22. Entire Agreement
These Terms, together with our Privacy Policy, Shipping Policy, Refund Policy, and any other policies posted on our website, constitute the entire agreement between you and MLGG’S™ regarding your use of our website and services.
23. Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the laws of Israel, without regard to conflict of law principles.
Any disputes arising from or related to these Terms, our website, or your purchase from MLGG’S™ shall be handled in accordance with applicable law.
24. Changes to These Terms
We reserve the right to update, modify, or replace these Terms at any time by posting the updated version on this page.
The updated Terms will be effective once posted, unless otherwise stated.
Your continued use of our website or services after changes are posted means you accept the revised Terms.
25. Contact Information
If you have questions about these Terms of Service, please contact us:
MLGG’S™
Email: omershelly5036@gmail.com
Website: https://mlggs.com